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Itaú: the first bank to join Makana

Banking/FinanceJune 2026

How we brought wellbeing to every floor of Itaú's corporate building: prevention that is simple, fast, and available.

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The challenge: reinventing wellbeing inside the bank

Itaú was looking for something different. Something innovative that would let them make a real difference, both in quality of life and in the experience of working at the bank.

The goal was clear: prevention had to stop living only in documents and protocols and become something far more personalized, closer to each person's wellbeing.

"We were looking for something different, something innovative, something that would let us make a difference both in quality of life and in the experience of working here."

— Daniel Valdenegro, Benefits and Health and Safety Lead, Itaú

What we did with Makana

Through a strategic partnership with ACHS, we rolled out Makana at Itaú's corporate building, installing our wellbeing lockers right where the work happens.

The model won them over from the first moment, for a simple reason: instead of adding another layer of protocols, it brings prevention and self-care into people's working day.

  • Lockers on every floor, within reach of every team.
  • You can book on the spot, with no friction.
  • Each person uses it while working, without stopping their day.

"What we liked most about this was how simple it is, how fast, and the availability. The lockers are on every floor, you can book right there, I can do it while I'm working. The availability, the flexibility and how simple it is — that's the tool."

— Daniel Valdenegro, Benefits and Health and Safety Lead, Itaú

What employees experienced

Adoption was immediate. Downloading the app turned out to be easy and intuitive, and the length of each session felt just right: enough to recharge and go back to work in better shape.

"My experience with Makana was great. Downloading the app is super easy and intuitive. This time I used the machine for shoulder and neck and it's really good. The time you use it for, I think, is just right. Makana, thumbs up."

— Itaú employee

Why it matters

With this rollout, Itaú becomes the first bank to join Makana, setting the standard for what it really means to take care of your teams: prevention that is personalized, available, and part of the culture.

Congratulations to Itaú for taking the first step and putting its people's wellbeing at the center.

Want to bring Makana to your company?

Bring wellbeing to every floor, just like Itaú did. Book a call with our team and let's design the rollout for your organization together.

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Client information

Company
Itaú
Industry
Banking/Finance
Rollout
June 2026

Story documented by

Kai Horwitz

Customer Success

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